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Dalyla Ali

Sales Associate
About

I am an energetic, ambitious and reliable person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. A quick learner who can absorb new ideas, communicate clearly and effectively and find suitable solutions to meet the needs of guests. Excellent in working with others to achieve a certain objective on time and with excellence.

Previous Brands
AMBASSADORS
Canada Goose
Harrods & Selfridges
Harvey Nichols (Canada Goose, Palm Angels and Kenzo)
ZARA
Kurt Geiger
Work Experience
Sales associate
Jun ‘24 - Aug ‘24
Kurt Geiger

Sales associate - Part time / temporary Worker at KG Kids in Selfridges, loved it was such a good opportunity to work in shoes

Sales associate
Jan ‘22 - Now
Harrods & Selfridges

• Welcoming customers to the store and answering their queries. • Assist customers with requests in store while maintaining positive attitude as well as focusing on their satisfaction. • Help customers with specific products and show them how to use them • Demonstrate knowledge of products and services to customers • Take payments and issue receipts at the tills

Sales associate
Dec ‘21 - Jan ‘22
Harvey Nichols (Canada Goose, Palm Angels and Kenzo)

• Greeting and receiving customers in a welcoming manner. • Providing outstanding customer service by responding to their questions and helping them select their products • Assisting with inventory, including receiving and stocking merchandise. • Able to build good rapport with customers

Customer service assistant
Aug ‘19 - Sep ‘19
ZARA

• Greeting customers, working at the tills, checking the stock rooms , solving customers issues and delivering high standard of customer service • Worked on a team with 11 other individuals to maintain a store that was clean, organized, and shopper-friendly.

Receptionist (Volunteer)
Jun ‘19 - Jul ‘19
AMBASSADORS

• handling a variety of office duties, from greeting clients and scheduling appointments to making copies and organizing files. • Answering telephone inquiries promptly & professionally & transferring calls on. • Being a point of contact for guests should they have any queries. Arranging for brief tours of the hotels rooms and facilities.

Retail Experience
Store Approvals
Harrods
Selfridges
Retail Category
High-end luxury
Luxury
Work Environment
Department store
Pop-Up
High street store
Flagship store
Shopping centre
Boutique
Product Category
Menswear
Womenswear
Accessories
Watches & Jewelry
Footwear
Other
Responsibilities
Greeting
Aftercare
Client Help
Cash register
Transactions
Upselling
Styling
Open/closing store
Languages
Arabic
English
Education & Training
Harris Academy High School
Unknown - ‘22
Diploma