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Merle Butcher

Retail Assistant
About

With over five years in retail, I've honed my skills at The Raw Store and 2BrightSparks Pte, mastering till operations, payment processing, and upselling. Known for service with a smile, I adapt swiftly to new teams and settings.

Previous Brands
2BrightSparks Pte
BRIGHT SPARKS
McDonalds
McDonald's
Springhousefarm Shop
Work Experience
Freelance Graphic Designer
Dec ‘23 - Jan ‘24
Self employed

Currently just finished graphic design work for a magazine whilst also being a student at the London College of Fashion. I am doing this alongside a waitressing job for an agency and have over 5 years experience in customer service.

Waitress and Bar Staff
Nov ‘23 - Now
2BrightSparks Pte

delivering service with a smile and always being on time. This job has allowed my social skills to flourish as my team changes each time with it being agency work.

Crew Member
Oct ‘22 - Now
McDonald's

This is my home job being able to deal with all types of customers , having knowledge on how to use tills , take payments and put food together all whilst wearing a smile !

Retail Assistant
Sep ‘20 - Jun ‘22
The Raw Store

Working in the shop helped me gain a good base knowledge on customer service from a young age. Getting to know regular customers was one of my favourite parts of the job and I gained skills in upselling.

Waitress
Jul ‘18 - Apr ‘19
Springhousefarm Shop

My first job taught me so many essential skills on how to communicate to customers and hold myself in a professional environment.

Retail Experience
Retail Category
High street
Work Environment
High street store
Product Category
Other
Responsibilities
Greeting
Client Help
Cash register
Upselling
Styling
Transactions
Health & safety
Recommendations
Nikki Pickard
Direct manager - Store Owner , The Raw Store
Sep 2020 - Jun 2022

Merle is hard working and loyal. She has excellent customer service skills and customers trusted Merle’s advice. Merle was a great asset to the team and worked well with everyone. Merle used her initiative to make suggestions for improvement and could be trusted to work on her own as well. I wouldn’t hesitate to employ Merle again and can highly recommend her

Languages
English
Education & Training
The London College
‘23 - ‘26
of fashion in Creative Direction for Fashion
The Northern School of Art
Foundation Dimploma in art and design
Richmond School
‘20 - ‘22
9 GCSE's