I excel in customer service from my roles at Haku Kitchin and Jose Tapas Bar, emphasising personalised interactions. With experience in retail tasks like stock control and product demos, I seamlessly adapt to dynamic environments, catering to diverse clientele.
• Completed kitchen cleaning close down duties at end of day, readying areas for next shift. • Managed large scale reservations • Assisted in preparation of meals to exact recipes. • Delivered front of house duties with warm and professional manner. • Tailored and personalised front of house service to cater to additional needs or requests from guests.
• Warmly greeted guests in both English and Spanish upon arrival to create welcoming atmosphere. • Cleaned and set tables quickly after customers left to maximise restaurant capacity. • Provided friendly, courteous service, maximising positive customer satisfaction ratings.