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Dweet Flex
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Client FAQ
Everything you need to know about how Dweet Flex works — from staffing and scheduling to compliance, costs, and keeping great people coming back.
Who we are & how we differ
What is Dweet Flex?
How are you different from a temp agency?
Are talent employees or freelancers?
Is it really "full visibility" if some clients don’t make feedback public?
Staffing scenarios
I only want one person consistently. Can you guarantee that?
I want one person, 5 days a week, for 4 months. Can you support that?
I don’t know the rota yet, but I know I’ll need support for the next 4 months. What should I do?
A permanent team member has left — I need support quickly while I recruit
How quickly can you provide support?
What happens if someone cancels late or does not show up?
Which locations or regions can Dweet Flex support?
What types of roles can Dweet Flex support?
Can Dweet Flex support events or activations?
Scheduling & workforce management
Can I edit shift times after posting?
What’s the minimum length of a shift?
Can I cancel a shift anytime?
Can bookings be managed across multiple stores or regions?
Selecting, briefing & communicating with talent
Can you send me profiles so I can interview people?
Can you brief talent or share training materials?
What if someone arrives and is not the right fit for the role?
Accounts, permissions & team access
Can multiple store managers use the same account?
Reliability & quality assurance
Are talent vetted?
I’ve avoided agency staff because reliability was poor. How do you improve it?
Costs, pay & invoicing
What’s the cost breakdown?
Can I convert someone to full-time?
Compliance, data protection & GDPR
How do you handle GDPR and data protection?
Are Right to Work and statutory obligations handled?
Time & attendance
How do you track and approve hours?
Keeping the best people coming back
How do I make sure top performers return?
How large should my Favourite / Preferred Pool be?
Dweet Flex - Brands
Dweet Flex - Talent
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